Since we announced the fact that Mandolay has been recognised as one of the top 10% properties worldwide by Tripadvisor, we have received an awful lot of comments, the overwhelming response being extremely positive. In addition to the TripAdvisor notification, we also...
Every so often, a piece of news arrives that reminds us why we do what you do. This week, Mandolay received exactly that kind of wow moment when we were officially notified that our hotel has been ranked among the top 10% of hotels worldwide by TripAdvisor. This is an...
Hats off to Anna ‘I noted that in much of your literature you state that you reward stars who go above and beyond their normal duties. One such person stood out in this respect. Anna attended to us on Friday and Monday, and the efficiency with which she...
Over the past few years, Mandolay has been fortunate enough to pick up our fair share of awards and accolades, including recognition from Condé Nast Johansens, Green Tourism and of course, the AA. Earlier This week we received notification that we have been nominated...
This was the heading written for a recent review on Tripadvisor, a review that went on to say: ‘The service we received from all the staff, starting with Joyce on reception when we arrived and finishing on our last day’s with breakfast with Ella, (who ran a very...
Let us start this blog by stating that we love review sites, we really do; this is why we have TripAdvisor, Booking.com, and Google QR codes on such prominent display at reception and around the hotel. We also love feedback, which is why we email every single guest...
