by Tami Vickery | Jan 4, 2024
Let us start this blog by stating that we love review sites, we really do; this is why we have TripAdvisor, Booking.com, and Google QR codes on such prominent display at reception and around the hotel. We also love feedback, which is why we email every single guest...
by Tami Vickery | Jan 2, 2024
As we pack away Christmas for another year, one of our first ‘jobs’ is to sit down and review every single part of our service, from Festive Party Nights and Celebration Lunches to overnight accommodation and everything in between. We do this as a team, and we try to...